Emotional Intelligence (NEW)

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  • Emotional Intelligence
  • Daniel Goleman
  • Vietnamese
  • 15 December 2019
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Daniel Goleman ☆ 2 Summary

Characters ✓ PDF, DOC, TXT, eBook or Kindle ePUB free ☆ Daniel Goleman Summary º Emotional Intelligence 102 Larized by researchers in the s This concept differs from general intelligence Emotional intelligence is the ability to understand and manage EMOTIONAL INTELLIGENCE | signification dfinition dans le the ability to understand and control your own feelings and to understand the feelings of others and react to them in a suitable way Emotional intelligence is as important as academic intelligence Dfinition de emotional intelligence depuis le Dictionnaire Cambridge de Emotional Intelligence | Psychology Today Emotional intelligence refers to the ability to identify and manage one’s own emotions as well as the emotions of others Emotional intelligence is generally said to include at least three Emotional Intelligence Develop your soft skills at Emotional intelligence is the ability to recognize your emotions understand what they're telling you and realize how your emotions affect people around you It also involves your perception of others when you understand how they feel this allows you to manage relationships effectively What is Emotional Intelligence E? Psych Central For most people emotional intelligence E is important than one’s intelligence I in attaining success in their lives and careers As individuals our success and the success of the What is Emotional Intelligence? Ways To Drawing from several different sources a simple definition of emotional intelligence also called the Emotional uotient or E describes an ability to monitor your own emotions as well as the emotions of others to distinguish between and label different emotions correctly and to use emotional information to guide your thinking and behavior and influence that of others Goleman ; Mayer Intelligence motionnelle Wikipdia Ils dfinissent l’intelligence motionnelle comme une forme d’intelligence ui suppose la capacit contrler ses sentiments et motions et ceux des autres faire la distinction entre. Recommended to If you think you don t have a high I and thus your are condemned to a mediocre life What this book is aboutThe apostleship of the book is twofold Firstly it is to convince you that E matters far than I in achieving high levels of success and it does it perfectly through providing N1 lengthy repetitive case studiesSecond it provides an almost accurate introduction to what E is what elements contribute to a high E and finally what the conseuences of strength and weakness in each element would bePros of the book are as follows1 It fulfils its apostleship very well and by having it finished given that you might be hopeless regarding the possibility of one day becoming a highly successful figure you will be motivated to cultivate your emotional skillsCons of the book are as follows1 In explaining each aspect of the E and results of weakness and strength in that attribute the book is tooooooooooooo lengthy and repetitive 2 The book is by no means practical and provides merely an overview of what can be done to obviate the weaknesses Here are some selections of insightful parts of the bookAll emotions are in essence to act the instant plans for handling life that evolution has instilled in us When you are under stress you are functioning on lower primitive part of your brain while your higher part of the brain neocortexwhich is your rational conscious thinking mechanism goes offline that s why under stress people cannot think stress or even remember simple facts At best I contributes about 20 percent to the factors that determine life success which leaves 80 percent to other factors namely emotional intelligence abilities such as self motivation impulse control and delaying gratification regulating one s mood etc We often have little or no control over when we are swept by emotion nor over what emotion it will beBut we can have some say in how long an emotion will last The we ruminate about what has made us angry the good reasons and self justifications for being angry we can invent Brooding fuels anger s flames But seeing things differently douses those flames Distraction is one of the most potent mood altering devices Being worry psychologically gives us the illusion of being in control and prepared for potential dangers while none actually exists Saddness can be good Sadness that a loss brings closes down our interest in diversions and pleasures fixes our attention on what has been lost and saps our energy for starting new endeavours Thoughts are associated in the mind not just by content but by mood Depressed people hence jump from one depressing thought to another Distraction would be a potent remedy Good moods while they last enhance the ability to think flexibly and with complexity thus making it easier to find solutions to problems whether intellectual or interpersonal Optimism and hope like helplessness and despair can be learned You learn at your best when you have something your care about and you can get pleasure from being engaged in

Characters Emotional Intelligence

Emotional Intelligence

Characters ✓ PDF, DOC, TXT, eBook or Kindle ePUB free ☆ Daniel Goleman Summary º Emotional Intelligence 102 Eux et utiliser cette information pour orienter ses penses et ses gestes What Is Emotional Intelligence? Verywell Mind Emotional Intelligence What It Is and How to Apply Emotional intelligence is a term or concept popularized by researchers in the s This concept differs from general intelligence Emotional intelligence is the ability to understand and manage EMOTIONAL INTELLIGENCE | signification dfinition dans le the ability to understand and control your own feelings and to understand the feelings of others and react to them in a suitable way Emotional intelligence is as important as academic intelligence Dfinition de emotional intelligence depuis le Dictionnaire Cambridge de Emotional Intelligence | Psychology Today Emotional intelligence refers to the ability to identify and manage one’s own emotions as well as the emotions of others Emotional intelligence is generally said to include at least three Emotional Intelligence Develop your soft skills at Emotional intelligence is the ability to recognize your emotions understand what they're telling you and realize how your emotions affect people around you It also involves your perception of others when you understand how they feel this allows you to manage relationships effectively What is Emotional Intelligence E? Psych Central For most people emotional intelligence E is important than one’s intelligence I in attaining success in their lives and careers As individuals our success and the success of the What is Emotional Intelligence? Ways To Drawing from several different sources a simple definition of emotional intelligence also called the Emotional uotient or E describes an ability to monitor your own emotions as well as the emotions of others to distinguish between and label different emotions correctly and to use emotional information to guide your thinking and behavior and influence that of others Goleman ; Maye. There are some interesting things in the book things that are hard to disagree with such as emotional skills and self knowledge are important I think a lot of people who liked this book focused on that self help aspect I have no problem with that My problems with this book stem from the wider claims Goleman makes for E as a mental function Goleman bases this aspect of his theory on some whopping assumptions The biggest one is the idea that emotional intelligence even exists The main aspects of E he posits self awareness social awarenessetc aren t objectively measurable and there is no proof that they even correlate with one another on a neurological level which we would see if these aspects were part of a measurable form of human intelligence Another assumption is that there is an acceptable norm of emotional intelligence This raises the uestion what about people who don t meet the norm Under Goleman s narrow definition people with autism even many on the high functioning end of the spectrum would not ualify as possessing a desirable E level neither would the introvert who prefers books to people It is here that I found Goleman s ideas to be particularly objectionable There s a whiff of something truly unpleasant here However we know that even people with severe autism are able to learn emotional skills Goleman makes the grand claim that throughout history great leaders all had high E levels As a historian this made me cringe when I first read it Unless one has access to a person s psychiatric records it is always extremely problematic to make all but the most ualified claims about the psychology of historical figures The E theory has many of the same flaws as theories of I Older I tests assumed that intelligence was easily measured and that there was a single kind of intelligence One freuently encountered people who had low I scores but who functioned intelligently or had highly advanced skills in some areas but not others We now speak of multiple intelligences seeing them as a skills set We might be born with a tendency to some intelligences over others but these are shaped by enviromental factors and can be influenced through learning rather than something neurologically innateI m willing to accept the idea that people are born with a range of abilities to recognize and respond to emotional interaction I think these emotional responses are learned behaviors to a much greater degree than Goleman would allow The problem with books like Goleman s is that it presents one side of a very contentious debate but it might be the only book on the subject many people will read

Characters ✓ PDF, DOC, TXT, eBook or Kindle ePUB free ☆ Daniel Goleman

Characters ✓ PDF, DOC, TXT, eBook or Kindle ePUB free ☆ Daniel Goleman Summary º Emotional Intelligence 102 Intelligence motionnelle Wikipdia Ils dfinissent l’intelligence motionnelle comme une forme d’intelligence ui suppose la capacit contrler ses sentiments et motions et ceux des autres faire la distinction entre eux et utiliser cette information pour orienter ses penses et ses gestes Emotional Intelligence What It Is and How to Apply Emotional intelligence is a term or concept popularized by researchers in the s This concept differs from general intelligence Emotional intelligence is the ability to understand and manage EMOTIONAL INTELLIGENCE | signification dfinition dans le the ability to understand and control your own feelings and to understand the feelings of others and react to them in a suitable way Emotional intelligence is as important as academic intelligence Dfinition de emotional intelligence depuis le Dictionnaire Cambridge de What Is Emotional Intelligence? Verywell Mind Emotional Intelligence | Psychology Today Emotional intelligence refers to the ability to identify and manage one’s own emotions as well as the emotions of others Emotional intelligence is generally said to include at least three Emotional Intelligence Develop your soft skills at Emotional intelligence is the ability to recognize your emotions understand what they're telling you and realize how your emotions affect people around you It also involves your perception of others when you understand how they feel this allows you to manage relationships effectively Intelligence motionnelle Wikipdia Ils dfinissent l’intelligence motionnelle comme une forme d’intelligence ui suppose la capacit contrler ses sentiments et motions et ceux des autres faire la distinction entre eux et utiliser cette information pour orienter ses penses et ses gestes What Is Emotional Intelligence? Verywell Mind Emotional Intelligence What It Is and How to Apply Emotional intelligence is a term or concept popu. This visionary book by Daniel Goleman is one of the most important in my collection I see it as a seminal contribution to understanding the human condition and a roadmap of practical steps for living better both within ourselves and with those around usI begin by recommending the excellent review by Lars a clear well written summary of the major points in the bookHere I will focus on 3 topics from the book 1 the evolution of brain mechanisms for emotional and rational behavior 2 how these mechanisms can be hijacked in modern life both accidentally and intentionally and 3 the critical need for properly balancing emotion and rational thought in ourselves and our society The latter challenge has given rise to extremely important research and training endeavors and I believe these will become even important in the foreseeable future I see these endeavors as promising and significant career paths for those who pursue themFor information on the brain systems discussed below McGill University has an excellent web site with helpful graphics background and discussion at three levels of complexity starting with the basics The links below are to this siteBrain evolutionTo understand Goleman s message it is important to consider the human brain as an evolutionary seuence We can think of it as a layer cake assembled one layer at a time The important point is that each layer in the seuence was originally the executive in a functioning brain with no obvious need for a higher layer We can think about this seuence by considering a frog a primitive mammal such as a mouse and a humanThe most obvious difference among these three brains is the relative amount of cerebral neocortex The frog has essentially none just a small bulge called cerebrum The major portion of this reptilian brain closely resembles the brainstem in humans where vital body functions such as heart rate and respiration are controlled plus a cerebellum for fine motor control The mouse has a relatively well developed limbic system discussed below and a respectable neocortex But the human brain is completely dominated by the massively overgrown neocortex which must be intricately lobed and folded to fit within the skullSo what does all that neocortex do in humans Put simply it thinks It makes associations provides context and makes decisions to guide behavior in a complex world Most other parts of the brain carry out simple sensory processing or stereotyped motor programs or convey information from periphery to cortex or vice versa Cortex takes crudely processed inputs mostly from the thalamus and identifies salient features speech faces odors By analyzing these features it provides a rich context for making informed decisions and choosing appropriate actionsWell don t frogs need a lot of cortex to process information and make adaptive decisions Actually they don t They have gotten along just fine without it for many millions of years The tradeoff is that they can only perform a limited analysis of sensory inputs and produce a limited and stereotyped array of behaviors Mice with a significant amount of cortex can perform sophisticated processing and behaviors and can show some behavioral adaptation learning Now here is the really important part Humans did not lose or replace the amphibian or primitive mammalian brain Basically they just added really elaborate processing layers neocortex on top of them All of that cortical hardware has to work through lower centers that are for the most part uite similar to those found in other vertebratesA neurologist colleague elegantly summarized this concept for the medical students I was teaching in a review session for our neuroanatomy lab exam He pointed to a structure in the human brainstem that assists in fine tuning motor control inferior olive He said this structure evolved to help a frog catch a fly by jumping accurately toward the target We have to use it to do things like play piano and tap dance It takes a lot of cortical machinery to get that kind of performance from those cells It isn t uite that simple of course but the analogy is a very good one And this key concept is at the core of Goleman s magnificent bookGood amygdala bad amygdalaWith this evolutionary framework in place we can consider the relative role of the limbic system emotional brain which first emerged in early mammals One of its key components the amygdala is a sort of emotional activation zone for the brain One of its critical functions is to serve as an early warning system for danger such as approaching predators and trigger very rapid fight or flight sympathetic responses It gets direct but crude visual and auditory inputs and processes them uickly than neocortex In effect a portion of the amygdala sits and asks should I panic should I panic like an endless loop in software These responses are of course extremely useful when there is real dangerThe difficulty is that in the civilized and complex world of humans the amygdala can generate many false alarms Even worse in extreme situations it can take preemptive control of behavior and trigger blind rage panic or other destructive responses In those cases the overgrown neocortex that underlies uniue human behavior is left out of the loop And this is where the trouble starts By analogy neocortex is the executive who normally runs the company but the workers can rebel and take over the production line Examples from everyday life I blew up I don t know what came over me I just lost my head Actually your amygdala came over you and shut down your neocortexTruth or conseuencesBeing emotionally intelligent in Dan Goleman s brilliant synthesis means that you understand the destructive potential of emotions and actively find ways to minimize or eliminate the destruction To do this you must put a neocortical wisdom about emotions at the front end of your own thought process an executive in the chain of command The job of this executive is to find constructive ways to channel and control both your emotions and those of others This idea is consistent with the notions of mindful meditation and the best of religious thought In other words it is a prescription for a long term sustainable vision of human existence To me this is the most profound element of Dan Goleman s visionSounds pretty simple right So why is it so difficult for so many people One big reason is that a great deal of money can be made by encouraging precisely the opposite response Firing up the limbic system to spew out fear outrage and hate is good for business Movie and TV producers and writers may not know the difference between the limbic system and limbo but they are experts at fueling emotional responses for profit In stark contrast calm rational appeals to the better angels of our nature face a steep uphill climb Fear and loathing are much easier to induce and much marketable Those with emotional wisdom understand that except in the most extreme cases fire cannot be fought with fire But they must also understand that it is easier to start a fire and fan the flames than to put it outMoving forwardTo me a central challenge of our times is to find an adaptive balance between rational and emotional responses in our lives and culture To do this we must put the reasoning cortex in charge of our thoughts and decisions guided but not overwhelmed by emotions Fail to find this balance and disaster will follow This point is stressed by the following uote from the book Each day s news comes to us rife with reports of the disintegration of civility and safety an onslaught of mean spirited impulse running amok But the news simply reflects back to us on a larger scale a creeping sense of emotions out of control in our own lives and in those of the people around us No one is insulated from this erratic tide of outburst and regret it reaches into all of our lives in one way or another How can these stark realities be reconciled with the urgent need for rational policy decisions in a world that hovers on the edge of economic and environmental disaster Another uote This book is a guide to making sense of the senselessness I have been struck by two opposing trends one portraying a growing calamity in our shared emotional life the other offering some hopeful remedies Only by building on those hopeful remedies can we take positive steps with a definite plan This is big important work and visionary thinkers like Daniel Goleman are pointing the way to constructive steps that can be taken both now and in the future Home Front to Battlefront: An Ohio Teenager in World War II et motions Father's Trouble et ceux des autres faire la distinction The Unknown Sister Twins entre Not in His Image Gnostic Vision Sacred Ecology and the Future of Belief eux Jailbait - Acting Edition et utiliser cette information pour orienter ses penses The Forgotten Hours et ses gestes Emotional Intelligence What It Is and How to Apply Emotional intelligence is a term or concept popularized by researchers in the s This concept differs from general intelligence Emotional intelligence is the ability to understand and manage EMOTIONAL INTELLIGENCE | signification dfinition dans le the ability to understand and control your own feelings and to understand the feelings of others and react to them in a suitable way Emotional intelligence is as important as academic intelligence Dfinition de Trance Alex Madison #1 emotional intelligence depuis le Dictionnaire Cambridge de What Is Emotional Intelligence? Verywell Mind Emotional Intelligence | Psychology Today Emotional intelligence refers to the ability to identify and manage one’s own El maestro de esgrima emotions as well as the The Complete Wedding Speech Guide emotions of others Emotional intelligence is generally said to include at least three Emotional Intelligence Develop your soft skills at Emotional intelligence is the ability to recognize your Europe The Struggle for Supremacy 1453 to the Present emotions understand what they're telling you and realize how your Children of Vice Children of Vice #1 emotions affect people around you It also involves your perception of others when you understand how they feel this allows you to manage relationships Atlantis Rising effectively Intelligence motionnelle Wikipdia Ils dfinissent l’intelligence motionnelle comme une forme d’intelligence ui suppose la capacit contrler ses sentiments All of me et motions Gabrielle And the Long Sleep into Mourning Green Integer et ceux des autres faire la distinction Whitechapel entre Xách Ba Lô Lên Và Đi Tập 1 eux Loving Lies et utiliser cette information pour orienter ses penses Power Faces of Evil #3 et ses gestes What Is Emotional Intelligence? Verywell Mind Emotional Intelligence What It Is and How to Apply Emotional intelligence is a term or concept popu. This visionary book by Daniel Goleman is one of the most important in my collection I see it as a seminal contribution to understanding the human condition and a roadmap of practical steps for living better both within ourselves and with those around usI begin by recommending the Freeway of Love excellent review by Lars a clear well written summary of the major points in the bookHere I will focus on 3 topics from the book 1 the Black Playwrights 1823 1977 evolution of brain mechanisms for Shes So Catty emotional and rational behavior 2 how these mechanisms can be hijacked in modern life both accidentally and intentionally and 3 the critical need for properly balancing The New England Ghost Files emotion and rational thought in ourselves and our society The latter challenge has given rise to The Listeners extremely important research and training Elements of Chemical Analysis ualitative and uantitative endeavors and I believe these will become His Instant Heir Baby Business #1 even important in the foreseeable future I see these Master and Commander endeavors as promising and significant career paths for those who pursue themFor information on the brain systems discussed below McGill University has an The Captive excellent web site with helpful graphics background and discussion at three levels of complexity starting with the basics The links below are to this siteBrain Pandemonium and Parade Japanese Monsters and the Culture of Yokai evolutionTo understand Goleman s message it is important to consider the human brain as an The Thames Horror and Other Adventures of Sherlock Holmes evolutionary seuence We can think of it as a layer cake assembled one layer at a time The important point is that The New Southern Living Garden Book each layer in the seuence was originally the Complete Studio Recordings 1968 1972 executive in a functioning brain with no obvious need for a higher layer We can think about this seuence by considering a frog a primitive mammal such as a mouse and a humanThe most obvious difference among these three brains is the relative amount of cerebral neocortex The frog has O Father O Father Mysteries #1 essentially none just a small bulge called cerebrum The major portion of this reptilian brain closely resembles the brainstem in humans where vital body functions such as heart rate and respiration are controlled plus a cerebellum for fine motor control The mouse has a relatively well developed limbic system discussed below and a respectable neocortex But the human brain is completely dominated by the massively overgrown neocortex which must be intricately lobed and folded to fit within the skullSo what does all that neocortex do in humans Put simply it thinks It makes associations provides context and makes decisions to guide behavior in a complex world Most other parts of the brain carry out simple sensory processing or stereotyped motor programs or convey information from periphery to cortex or vice versa Cortex takes crudely processed inputs mostly from the thalamus and identifies salient features speech faces odors By analyzing these features it provides a rich context for making informed decisions and choosing appropriate actionsWell don t frogs need a lot of cortex to process information and make adaptive decisions Actually they don t They have gotten along just fine without it for many millions of years The tradeoff is that they can only perform a limited analysis of sensory inputs and produce a limited and stereotyped array of behaviors Mice with a significant amount of cortex can perform sophisticated processing and behaviors and can show some behavioral adaptation learning Now here is the really important part Humans did not lose or replace the amphibian or primitive mammalian brain Basically they just added really God Coming Face to Face With His Majesty Personal and Group Study Guide Included elaborate processing layers neocortex on top of them All of that cortical hardware has to work through lower centers that are for the most part uite similar to those found in other vertebratesA neurologist colleague Hannahs Stolen Men The Men of Space Station One #10 elegantly summarized this concept for the medical students I was teaching in a review session for our neuroanatomy lab The Devil Wears Plaid exam He pointed to a structure in the human brainstem that assists in fine tuning motor control inferior olive He said this structure Elizabeth I evolved to help a frog catch a fly by jumping accurately toward the target We have to use it to do things like play piano and tap dance It takes a lot of cortical machinery to get that kind of performance from those cells It isn t uite that simple of course but the analogy is a very good one And this key concept is at the core of Goleman s magnificent bookGood amygdala bad amygdalaWith this The Messy Middle: Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture evolutionary framework in place we can consider the relative role of the limbic system The Cutman emotional brain which first Let's Roll Ordinary People Extraordinary Courage emerged in Monster early mammals One of its key components the amygdala is a sort of The Witches emotional activation zone for the brain One of its critical functions is to serve as an La casa de los espíritus early warning system for danger such as approaching predators and trigger very rapid fight or flight sympathetic responses It gets direct but crude visual and auditory inputs and processes them uickly than neocortex In The Punishment She Deserves effect a portion of the amygdala sits and asks should I panic should I panic like an The Dancing Wu Li Masters An Overview of the New Physics endless loop in software These responses are of course Blind Hunger extremely useful when there is real dangerThe difficulty is that in the civilized and complex world of humans the amygdala can generate many false alarms Even worse in In Our Own Image extreme situations it can take preemptive control of behavior and trigger blind rage panic or other destructive responses In those cases the overgrown neocortex that underlies uniue human behavior is left out of the loop And this is where the trouble starts By analogy neocortex is the Last Chance Saloon executive who normally runs the company but the workers can rebel and take over the production line Examples from When to Rob a Bank And 131 More Warped Suggestions and Well Intended Rants everyday life I blew up I don t know what came over me I just lost my head Actually your amygdala came over you and shut down your neocortexTruth or conseuencesBeing Sleeping with Mortals emotionally intelligent in Dan Goleman s brilliant synthesis means that you understand the destructive potential of Small Is Beautiful Economics as if People Mattered emotions and actively find ways to minimize or Small Is Beautiful Economics as if People Mattered eliminate the destruction To do this you must put a neocortical wisdom about A Walk Along the Tracks emotions at the front Lyra's Oxford end of your own thought process an La poésie arabe executive in the chain of command The job of this J Krishnamurti A Biography Arkana S executive is to find constructive ways to channel and control both your The New Evolution Diet emotions and those of others This idea is consistent with the notions of mindful meditation and the best of religious thought In other words it is a prescription for a long term sustainable vision of human The catchers Stars of the NL and AL existence To me this is the most profound El Dinero es mi Amigo element of Dan Goleman s visionSounds pretty simple right So why is it so difficult for so many people One big reason is that a great deal of money can be made by El gaucho Martín Fierro encouraging precisely the opposite response Firing up the limbic system to spew out fear outrage and hate is good for business Movie and TV producers and writers may not know the difference between the limbic system and limbo but they are Possible Minds: Twenty-Five Ways of Looking at AI experts at fueling Black Leopard Red Wolf emotional responses for profit In stark contrast calm rational appeals to the better angels of our nature face a steep uphill climb Fear and loathing are much Date Night (Hidden, #3.5) easier to induce and much marketable Those with El vendedor Pit Bull/ Pit Bull Salesman emotional wisdom understand that This Republic except in the most The Louisville Slugger® Complete Book of Hitting Faults and FixesHow to Detect and Correct the 50 Most Common Mistakes at the Plate extreme cases fire cannot be fought with fire But they must also understand that it is Khrushchev The Man and His Era easier to start a fire and fan the flames than to put it outMoving forwardTo me a central challenge of our times is to find an adaptive balance between rational and Building God's House in the Roman World Architectural Adaptation Among Pagans Jews and Christians Asor Library of Biblical and Near Eastern Arch emotional responses in our lives and culture To do this we must put the reasoning cortex in charge of our thoughts and decisions guided but not overwhelmed by James Joyce Authorized Reader emotions Fail to find this balance and disaster will follow This point is stressed by the following uote from the book Each day s news comes to us rife with reports of the disintegration of civility and safety an onslaught of mean spirited impulse running amok But the news simply reflects back to us on a larger scale a creeping sense of The Age of the Bachelor emotions out of control in our own lives and in those of the people around us No one is insulated from this America's Welfare State: From Roosevelt to Reagan (The American Moment) erratic tide of outburst and regret it reaches into all of our lives in one way or another How can these stark realities be reconciled with the urgent need for rational policy decisions in a world that hovers on the Euality the Third World and Economic Delusion edge of The Richness of Life The Essential Stephen Jay Gould economic and Evolution and Extinction Essays environmental disaster Another uote This book is a guide to making sense of the senselessness I have been struck by two opposing trends one portraying a growing calamity in our shared Mania A Short History of Bipolar Disorder Johns Hopkins Biographies of Disease emotional life the other offering some hopeful remedies Only by building on those hopeful remedies can we take positive steps with a definite plan This is big important work and visionary thinkers like Daniel Goleman are pointing the way to constructive steps that can be taken both now and in the future